Alectra Utilities customers in Mississauga will soon receive their electricity bills monthly. We are moving all residential accounts to “monthly billing” per the Ontario Energy Board mandate requiring all utilities in the province to make this change. The convenience of monthly billing means smaller, more manageable payments that better align with other monthly expenses. Now you can learn more about these changes.
For households that are having difficulties paying their bills, we’re here help. Alectra Utilities has payment plans that can assist customers with keeping their accounts up-to-date. Disconnecting a customer’s electricity service for non-payment is a decision Alectra Utilities takes only as a last resort.