Ways to Pay

With several ways to pay your bill, we make it easy for you to keep your account up-to-date. Choose the way that’s right for you:

Pre-authorized payment

We withdraw each payment from your bank account on the due date shown on your bill.

At your bank – online or in person
Pay your Alectra bill online through your financial institution or take it to a teller at your bank or financial institution. Or you can pay at an automated bank machine. Please be aware that it can take up to five days for Alectra Utilities to receive this type of payment.

By mail

Mail your bill payment to:

Alectra Utilities
PO Box 3700
Concord, ON  L4K 5N2

In person
Use the drop box at our office at 2185 Derry Road West, Mississauga, ON. Please be advised the payment drop box at this location is collected once per week. It can take up to 5 business days for Alectra Utilities to receive this type of payment.

To change your method of payment

To cancel pre-authorized payment, complete this form.

Please allow 30 days for us to cancel your pre-authorized payment plan.

Got questions?

If you have a question about your bill, we can help.

  • Call us at 905-273-7425