Job categories

A career with Enersource

It takes many different kinds of talented people to deliver more than energy. Have a look at the wide range of career opportunities we offer and see where you fit in!

Customer Service Representative

Customer Service plays  a vital role at Enersource. Our representatives interact directly with our customers to make sure we meet our customer needs. Using our state-of-the-art electronic customer care and billing (CC&B) system, our representatives respond effectively to customers' enquiries and service requests, resolving customers' problems and documenting their feedback.

For this role, you will possess post-secondary education, strong communication skills, solid analytical and problem-solving abilities, and you'll be proficient using computers.

Bill Production Coordinator

A Bill Production Coordinator helps coordinate relationships involving Enersource and energy retailers. For this role, you'll need strong math and customer service skills combined with post-secondary education.

Business Analyst

Our Business Analysts work with Customer Service and other departments like billing to maintain customers' files and keep them up-to-date, as well as implement changes to our business processes and systems. You'll also provide training to front line staff. You will need strong analytical and negotiation skills, a post-secondary degree in computers or business, and a solid understanding of database software and Microsoft^® Office products: Word^®, Excel^®, PowerPoint^®, and Outlook^®.

Information Technology (IT)

IT is part of just about everything we do at Enersource, from delivering energy services and managing electricity distribution to communicating with our customers. To support these areas, we rely on highly-skilled professionals with specialized skills in:

• Application development
• System / network administration
• Technical support

For these positions, you'll need:

• A Bachelor degree or a comparable education in information technology
• The ability to perform user-needs analysis and prepare specifications
• Strong communication and customer service skills
• Solid organizational skills involving many tasks
• The ability to work effectively as part of a team

Engineering

Engineers help keep our electrical distribution system running smoothly. They plan the maintenance of the system and the design of new infrastructure such as overhead and underground networks and substations.

For these positions, you'll need:

• An electrical engineering degree
• Advanced computer skills, including an ability to learn new software systems
• The ability to work independently in a demanding work environment with challenging production timelines
• Good planning, organizational, interpersonal and written communication skills
• The ability to collaborate with customers, colleagues and regulatory authorities

Finance

Our finance team works to make sure our company remains financially sound and accountable, and meets industry and financial standards.  Finance helps develop and guide our long-term financial planning. Positions in finance include:

• Treasury Support
• Costing Support
• Regulatory Analyst
• Rates Analyst
• Financial Analyst
• Management

For these positions, you'll need:

• A degree in finance, accounting, or business administration
• A proven ability to analyze, interpret and communicate financial information for all levels of management as well as regulatory authorities
• Experience in financial-management and regulated-statutory reporting
• Strong written and oral communication skills
• The ability to interpret financial information for both financial and non-financial readers
• Solid decision-making and strategic-planning skills

Journeyman Lineman/Cableman

Our Journeymen Linemen and Journeymen Cablemen build and maintain our electrical distribution infrastructure. They are central to our operations. We also offer an apprentice program that provides training and experience leading to qualification as a journeyman.

To be considered for a journeyman position, you will need:

• MEA certification, or equivalent, as a Power Lineman/Cableman
• Grade 12 education or equivalent job-related experience
• Thorough knowledge of overhead and underground construction and maintenance practices up to the 44kv level
• Excellent physical condition and the ability to work confidently at heights of up to 70' above ground
• A valid Class "DZ" driver's license with the ability to acquire an "A" Class license
• First Aid and CPR Certification

Meter Technician

Meter Technicians install, test, analyze and repair single and three-phase meters as well as complex meter installation systems. Their work ensures the accurate measurement of electricity used by customers that can then be recorded in our billing system.

To be considered for a journeyman position, you will need:

• A Certified Technician diploma and C. Tech designation
• An Electrical Distribution Association (EDA) Metering certificate or equivalent trade program
• A minimum of three years' experience at the journeyman technician level
• Sound knowledge of the Ontario Electrical Safety Code
• Good physical condition and the ability to lift weights up to 70 lbs
• General computer skills to understand and operate metering programs

Substation Technician

Substations link Ontario's high-voltage transmission system to our distribution system. Our Substation Technicians are highly-skilled tradesmen who construct, commission and repair substation equipment. They maintain SCADA systems and program protection relays.

To be considered for a journeyman position, you will need:

• An electrical/electronics technology diploma and C.E.T. designation
• MEA certification as a Substation Technician
• Experience with microprocessors and data communications
• Good physical condition and the ability to work in extreme temperatures
• A driver's license
• First aid and CPR certification

Applicants with lesser qualifications may be considered at the apprenticeship level.

System Control Operators

Our System Control Operators ensure the safe and reliable operation of the electrical distribution network on a 24-hour basis. They use our SCADA system to effectively manage our network, respond to customer enquiries and dispatch our trouble-response teams.

To be considered for a journeyman position, you will need:

• An electrical/electronics technology diploma and C.E.T. designation
• An Electrical Distribution Association (EDA) Operator certificate
• A minimum of three years experience at the Journeyman level
• Demonstrated conceptual and analytical skills
• Superior computer skills including knowledge of SCADA and AM/FM
• The ability to work rotating shifts