Simple Instructions For Reading Your Meter
Sometimes, we are unable to read your meter and your account is billed using an estimated reading. This could happen for a number of reasons, such as a locked gate, no one was home to allow access to the meter, or the meter itself was blocked. Our meter reader will leave a card at your home if a reading cannot be taken.
You can use this handy illustration and the instructions below to learn how to read your own meter. Just use your mouse to roll over the dials for a brief description of each dial.
This illustration shows a sample meter reading of 2,486
Step 1 - Locate your electricity meter, which can usually be found in your basement or backyard. It records the amount of electricity that your home has consumed in kilowatt hours (kWh). The meter is mounted on a grey metal box with a round, glass front that has an analog face with four dials. If the meter is in your basement, it is a separate, stand-alone device.
Step 2 - On the four dials, some hands move clockwise and others move counter-clockwise. From left to right, read and record the placement of the hand on each dial. If a hand is between two numbers, read the lowest number, except when the hand is between 0 and 9, in which case you record the number 9.
Meter Reliability
Every electricity meter in Canada is verified and sealed in accordance with the Electricity and Gas Inspection Act and its regulations, ensuring readings are accurate. Once installed, meters are checked through sample testing and periodic replacement programs by Enersource Hydro Mississauga and government inspectors to ensure they continue to give accurate readings. Meters cannot be verified, sealed, reverified or resealed by anyone other than an inspector or accredited meter verifier. If you would like to know more, see Industry Canada's Business and Consumer Web site, www.strategis.gc.ca and click on Measurement Canada